Sustainability

AT TOKYO’s initiatives to achieve sustainability

President’s message

Our basic policy and progress

Library

ESG Data in FY20244

• Environment
• Social
• Governance

Environment

Basic policy

Initiatives to reduce greenhouse gas emissions

Commitment to renewable energy

The SECOM Group has joined RE100 and is committed to ensuring that 100% of the electricity used in its business activities comes from renewable energy by 2045. To achieve this goal, we are actively promoting the use of renewable energy across our operations. Since April 2024, the source of electricity used by our data centers in Tokyo has been classified as renewable energy through the acquisition of FIT non-fossil certificates as standard^*1. In addition, we have signed an off-site physical corporate power purchase agreement (PPA), through which a portion of the electricity used at AT TOKYO’s Data Center #3 (DC3) is directly supplied by green power.

^*1 Please referto this page for details.

Greenhouse gas emissions

Initiatives for effective use of water resources

Reuse of boiler blowdown water

We are committed to reducing water consumption by reusing cooling water (blowdown water) used to dissipate heat generated in data center server rooms. In FY2024, we successfully reused a total of 39,860m3 of cooling water that would otherwise have been disposed of.

Promoting water conservation

In addition to installing automatic faucets in the restrooms at all our centers in Tokyo, we have implemented waterless toilets at AT TOKYO Chuo Center #2 (CC2). At AT TOKYO Chuo Center #3 (CC3), we have introduced water-saving taps and flush tank toilets designed to conserve water. Furthermore, CC3 uses a sealed cooling water system for air conditioning, which significantly reduces evaporation into the atmosphere, resulting in substantial water savings.

Management of WUE

Since FY2022, we have been tracking and managing WUE^*1for each data center. While evaluating the absolute value of WUE is challenging due to significant variations in water usage based on the method of heat source, we continue to monitor these metrics and assess their performance by comparing it with historical data or PUE^*2.

^*1Water Usage Effectiveness (WUE): The annual water usage in data centers divided by the energy consumption of IT equipment.
^*2Power Usage Effectiveness (PUE): The annual power consumption in data centers divided by the energy consumption of IT equipment.
^*3Calculated using data from July 2024 to March 2025.

Social

Basic policy

We are dedicated to fostering a work environment where everyone feels motivated and supported. We promote a healthy work-life balance, enhance our training systems, and facilitate remote work options to ensure a positive and flexible workplace.
We are also accelerating initiatives to promote diversity in our workforce, offering flexible work styles to accommodate diverse needs.
In addition, we prioritize Occupational Safety and Health initiatives by obtaining ISO 45001 certification and conducting regular safety patrols. These initiatives help instill a culture that values the safety and well-being of both our employees and partner companies, creating a workplace where everyone can work comfortably and in good health.

Diversity and human resources development

Support for work-life balance

To create a comfortable and supportive work environment, we have established a childcare leave system that can be utilized until a child turns three years old, along with a shortened work-hour system available until the child completes their third year of elementary school. We also offer individual support for expecting parents, including personal interviews and the creation of an in-house handbook.
Additionally, we have introduced a leave system and financial subsidies for infertility treatments, and in 2023, we held a seminar to raise awareness and deepen understanding within the workplace.
Furthermore, we actively encourage our employees to take advantage of the various types of leave available to them.

^*Calculated using a method defined by the Ministry of Health, Labour and Welfare, which includes employees who gave birth more than two fiscal years ago and took childcare leave in the previous fiscal year.

Comprehensive training system

Facilitating remote work

As part of our efforts to promote work-life balance, we have introduced a remote work system that allows employees to choose their preferred work location. They can now work from home, their hometown, or while traveling.

Occupational safety and health

Occupational safety and health principles

AT TOKYO places top priority on the safety and health of its workers^*1 and promotes a comfortable work environment to support their physical and psychological well-being.

1. We comply with the laws and company regulations regarding occupational safety and health.
2. We acknowledge, assess, and take measures against potential risks in the work environment to avoid or reduce such risks.
3. We educate and train our employees to raise awareness of occupational safety and health.
4. We engage in discussions with our workers to continuously improve the occupational safety and health management process.
5. We promote the creation of a comfortable workplace by setting goals for occupational safety and health.

^*1Any persons who work or who are involved in any work supervised by AT TOKYO.

Organizational Structure for the Initiative

AT TOKYO encourages the occupational safety and health initiatives at its main office and data centers through the Health and Safety Committee.

ISO 45001 certification achievement

Driven by our commitment to prioritizing the safety and health of all our employees and partner companies, we promote a comfortable work environment and support the physical and mental well-being of our workers.
Since 2023, we have enhanced our Occupational Safety and Health Management processes, and have obtained ISO 45001 certification for our head office, Chuo Center, Chuo Center #2, Chuo Center #3, Data Center #2, Data Center #3, Kansai Chuo Center, and Kansai Data Center #3^*1.


^*1As of June 2025. Please refer to this page for the scope of registration.

Initiatives for occupational safety and health

To identify, reduce, and eliminate potential risks in the workplace and on-site, the Safety and Health Committee works closely with relevant departments to conduct safety patrols and enhance the work environment while maintaining communication with partner companies.
We also promote efforts to eliminate potential work-related accidents by offering various safety and health education programs aimed at improving employees’ safety awareness and encouraging them to view any accident as a personal responsibility.

Governance

Basic policy

Based on our company philosophy of ‘providing information and communications infrastructure to support the foundations of society’, we are committed to remaining a company that our customers can trust.
We have established ‘Corporate Ethics Action Guidelines’ aligned with our ‘Basic Policy for Internal Control Systems’ to promote employee compliance throughout the organization. Additionally, we have implemented an information security and personal information protection management system to safeguard information, which is one of our customers’ most valuable assets.
In relation to business continuity risks, we are committed to conducting reliable and transparent corporate activities, including the establishment and operation of a ‘Business Continuity Management’ (BCM) system.

Compliance

Support desk

Employee education

We hold an annual corporate ethics seminar for all employees to share important information on corporate ethics and ensure adherence to the SECOM Group Code of Employee Conduct, thereby promoting effective organizational management.

Customer harassment policy

The SECOM Group has established the SECOM Group Basic Policy on Customer Harassment^*1 to maintain a work environment where employees can feel secure and maintain good mental and physical health, thereby supporting our ongoing efforts to meet customer expectations. Our company also adheres to this basic policy.

^*1SECOM Group Basic Policy on Customer Harassment

Information security

ISO 27001 and PrivacyMark certifications

We have implemented an information security and personal information protection management system.
In addition to obtaining PrivacyMark certification, our head office and main data centers have achieved ISO 27001 certification^*1. We set annual goals and provide ongoing training on information security and personal information protection to all employees.


^*1As of June 2025. Please refer to this pagefor details on the scope of registration and certified facilities

Emergency response

Initiatives for business continuity

As a company that supports social infrastructure, we have established and maintained a ‘Business Continuity Management’ (BCM) system to protect human life and safety and minimize the impact on society in the event of a natural disaster, such as an earthquake, volcanic eruption, or any other crisis that could significantly disrupt our operations.
We conduct risk analysis related to business continuity twice a year. For identified risks, we develop preventive and mitigation measures, along with detailed responses (BCP: Business Continuity Plan) to restore and maintain business operations.
Additionally, we hold company-wide BCP training once a year to ensure its effective implementation.