Message from an @EYE ® Developer
Introduction of our team
DCIM Service Group
Honda is responsible for developing rack configurations and other equipment for our company, and also for preparing service plans to support the operating environments of our customers' equipment. We asked him to give his opinions on the strengths of AT TOKYO from his viewpoint as an onsite staff member.
Our mission is to provide support that extends to the operating environments of customer equipment
Q: First of all, could you please tell us about the specific duties you are responsible for.
Honda: I am involved in planning, designing, and developing services that can be provided in association with a customer's equipment, primarily within server rooms. For example, my work includes the development of new rack types, and of systems for gaining an understanding of elements in equipment operating environments (DCIM) such as power supplies and air conditioning in our customer's server rooms.
Q: In addition to the overall floor environment, do you also monitor the environment inside a customer's server racks?
Honda: Yes. We feel that it is our mission to provide 24-hour, 365-day support not only for our own equipment, but also extending to a customer's equipment operating environments. We want customers to feel that they can leave the infrastructure components of the data center to us, and to be able to concentrate on their own work as much as possible.
The strength of having specialists from individual fields
Q: What do you feel are the differences between AT TOKYO and other companies?
Honda: Although I believe all companies carry out monitoring of their data centers, I think it is rare to go so far as to provide information on the monitoring status to customers. AT TOKYO's goal is to provide full support of its customers' business operations.
Q: What do you feel are the strengths of AT TOKYO?
Honda: AT TOKYO has specialists from various fields including architecture, electrical fields, and networking. I believe one of its biggest strengths is that each technician fully utilizes his or her know-how on a continual basis, without being biased toward any particular field, to ensure operation with zero downtime. I also believe that the expansion potential of its server rooms, and the formation of individual communities from diverse industries, are strengths not found in other companies.
Thorough knowledge also of overseas installations
Q: Aside from your daily duties, is there anything else you are working on?
Honda: This year we became a registered member of BICSI*, and so I participated in a conference held in January, in the American city of Tampa. At this conference, business operators related to the data center industry (manufacturers, carriers, operators, etc.) assembled to hold discussions on the future ideal state of data centers. I gathered information on what kinds of products manufacturers are intending to create, gained an understanding of market trends, and interacted personally with other related parties.
Q: Is it necessary to thoroughly understand the situations of data centers in foreign countries, and not only Japan?
Honda: Absolutely. Since AT TOKYO has many customers from foreign-affiliated companies, I feel that it is essential to gain an understanding of global standards and overseas data center-related trends without delay.
* Building Industry Consulting Service International: A non-profit educational and accreditation institution with 24,000 members in 100 countries worldwide, primarily in the United States. It was formed for the purpose of providing engineer certification and qualification systems, information on cabling standards, and other information related to construction technology and the design of advanced information transmission systems.
Message from Electrical Equipment Group Representative
One of the best qualities of AT TOKYO is its ability to respond to the diverse needs of its customers.
Message from Equipment Maintenance Group Representative
Our customers rely on our data centers to ensure safe custody of their important information assets , and it is our people who are proud to support those centers.
Message from Communications and Cabling Division
A thorough site-oriented, hands-on approach. That is the strict standard we set for ourselves within AT TOKYO, with its goal of zero downtime.
Message from Engineering and Services Division Manager
AT TOKYO is a professional data center group that can quickly and accurately address customer requirements.
Messages from Individual Data Center Managers
We strive to become the data centers that go one step beyond others, with the goals of zero downtime and mission-critical operation.
Message from Sales Division Manager
Always trying to see things from the customer's perspective when taking action, our desire is to become the unique and irreplaceable data center partner for each customer.
Strengths of the world-leading data centers provided by AT TOKYO
1Facilities that give uncompromising focus to mission-critical operations
Our facilities are located in strong, secure buildings that can withstand almost any type of natural disaster. We provide services to a world-leading standard, including reliable and flexible power supplies, ample air conditioning, spaces with expansion potential, and a selection of solutions for networks, security, and operations.
2Diverse services, offered by professionals with the full application of their experience and knowledge
We have leading experts in each field of the wide-ranging operations associated with data centers that can answer our customers' diverse requests. We are also able to provide this high quality service for overseas customers with Japanese/English bilingual services.
3Support for growing the business of our customers
AT TOKYO has ultra-low latency connection environments within its data centers. Various domestic and overseas industries have formed their own communities, where this connectivity aids the growth of the businesses of our customers.
4Carrier-neutral data centers
As a specialized data center business, AT TOKYO offers highly reliable, low latency broadband networks on a carrier-neutral, vendor-neutral basis.
We offer a wide variety of services to meet the demands of our customers that begins with a focus on basic data center services.
If you would like to find out more information or have any questions regarding data centers or datacenter services, please refer to our service descriptions or feel free to contact us.
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